Returns & Exchanges

We accept returns within 60 days of delivery. Items must be in new, unused condition with all original packaging.

GO TO RETURNS PORTAL

How Returns Work (US)

We accept returns within 60 days of your delivery window.

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Send your gear back using the prepaid label we provide.

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We inspect your return 5-7 business days after delivery.

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Get your refund as store credit (20% bonus), an exchange (no fees), or a refund to your original payment method.

How Returns Work (International)

We accept returns within 60 days of your delivery window.

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Send your gear back using your own shipping label — no extra Moment fees.

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We inspect your return 15-20 business days after you ship it.

Return Policy

  • Not eligible for return: digital downloads, gift cards, open box items, shipping insurance, and closeout items.
  • Third-party products: A 15% restocking fee applies if the product has been used or the packaging is damaged.
  • Lifetime Guarantee: Our gear is covered by a lifetime guarantee against manufacturing defects. If something fails on you down the road, get in touch and we’ll make it right

Returns FAQ